Privacy policy.

Effective Date: April 7, 2025
Business Name: Dev 11 Soccer Academy

This Privacy Policy explains how we collect, use, and protect the personal information you provide to us when you use our website, schedule training sessions, or communicate with us online.

1. Information We Collect

When you book a session, complete an intake form, or contact us online, we may collect the following types of information:

  • Name of player and parent/guardian

  • Email address and phone number

  • Player age, experience level, and training goals

  • Emergency contact information

  • Payment details (processed securely via third-party services)

  • Any additional information submitted through forms or email

2. How We Use Your Information

We use your personal information to:

  • Schedule and manage training sessions

  • Communicate with you about bookings, cancellations, or updates

  • Send performance updates or follow-ups when requested

  • Improve our services and customer experience

  • Comply with legal or safety obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Payment Security

All payments are processed securely through trusted third-party services such as Acuity Scheduling and Stripe. We do not store or directly handle any sensitive payment information on our website.

4. Email & Text Communication

By booking a session, you consent to receive email or text communication related to your training, such as confirmations, reminders, or weather delays. You can opt out of marketing updates at any time.

5. Use of Photos or Videos

We may occasionally use photos or videos taken during training sessions for marketing purposes (e.g., on our website or social media). A separate media release form will be provided for consent.

6. Your Rights

You may request to view, update, or delete your personal information at any time by contacting us at coacht@dev11academy.com. We will respond promptly and respect your privacy rights.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated version will reflect the new effective date.

8. Contact Us

If you have questions about this policy or how your information is handled, please contact:

Player Development Academy
coacht@dev11academy.com
(662) 207-1926